Terms of service

Terms of Service

Last updated: May 2026

1. Acceptance of Terms

By accessing and using the resiloren.com website, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

2. Store Overview

RESILOREN is an online store specializing in survival and outdoor equipment. We sell products through a distance selling model, with direct delivery from our partner suppliers.

3. Products and Availability

We strive to ensure the accuracy of product information (descriptions, photos, prices). However, we reserve the right to change prices, correct errors, or remove a product without prior notice. Product availability is not guaranteed and may change without prior notification.

4. Orders and Payment

By placing an order, you declare that you are of legal age and have the legal capacity to enter into a contract. We accept the payment methods displayed during the ordering process. All orders are subject to our acceptance. We reserve the right to cancel any suspicious or fraudulent order.

5. Delivery

Delivery times are estimates and may vary depending on the destination and suppliers. We are not responsible for delays caused by carriers or customs services. For more details, please see our shipping policy.

6. Returns and Refunds

Returns and refunds are governed by our return and refund policy, available on our website. In accordance with European legislation, you have a 14-day right of withdrawal from the date of receipt of your order.

7. Intellectual Property

All website content (text, images, logos, visuals) is the exclusive property of RESILOREN or its partners and is protected by intellectual property laws. Any reproduction, even partial, is prohibited without prior written authorization.

8. Limitation of Liability

RESILOREN shall not be liable for any indirect damages resulting from the use of our products or our website. Our liability is limited to the amount of the order in question.

9. Protection of Personal Data

Your personal data is processed in accordance with our privacy policy and the General Data Protection Regulation (GDPR). You have the right to access, rectify, and delete your data.

10. Applicable Law and Jurisdiction

These terms and conditions are governed by French law. In the event of a dispute, an amicable solution will be sought first. Failing that, the competent courts within the jurisdiction of RESILOREN's registered office shall have exclusive jurisdiction.

11. Modification of Terms and Conditions

RESILOREN reserves the right to modify these terms and conditions at any time. Modifications take effect upon their publication on the website. You are responsible for reviewing them regularly.

12. Contact

For any questions relating to these terms and conditions, please contact us at resiloren.pret@gmail.com or via our contact page.